What is the difference between Basic, Elite and Private Sale?
Basic provides web links and thumbnail images in the standard PitchVault environment. Elite adds custom branding and the advanced presentation and proposal features listed above. Private Sale includes Elite features and is subscribed to individually by each trainer.
What is included in the storage allowance?
Basic includes 5 GB; Elite and Private Sale include 10 GB. Thumbnail images count toward storage. Elite and Private Sale also allow approved PDFs. Video and 360 content use supported external links. PowerPoint and other office files must be converted to PDF before uploading.
When does subscription billing begin?
Recurring billing starts when you complete the monthly or yearly subscription checkout. PitchVault will issue the payment link after the agreed setup and approval process. Online subscriptions are not yet open.
Can I upgrade from Basic to Elite later?
Yes. Your Basic subscription remains active while we create the custom-branded
Elite experience. A one-time upgrade setup fee of
$250 CAD applies. The Elite subscription begins
only after configuration, quality assurance and customer approval.
How are plan upgrades and downgrades handled?
Contact PitchVault to arrange a change. We confirm the configuration, billing timing and any adjustment before changing your subscription. Self-service plan switching is not currently available.
Can I pay annually?
Yes. Annual billing saves 10% compared with 12 monthly payments. Basic is $540/year; Elite is $1,080/year; Private Sale is $1,080/year per trainer. All amounts are CAD, plus applicable taxes.
Who needs a Private Sale subscription?
The trainer conducting the private sale at a dealership. An agency may have several trainers; each trainer needs their own subscription and showroom account.
What is the Private Sale setup fee?
The one-time setup fee is $349 CAD per trainer, billed separately, plus applicable taxes.
Are the dedicated private-sale event tools available now?
Dedicated event and private-sale management tools are planned. Current Private Sale access includes the Elite features listed on this page. Availability of additional tools will be confirmed before release.